Diploma or Degree in Information Technology, Computer Science, or related field.
Minimum 1–2 years of experience in IT support, in hospitality is a MUST.
Knowledge of computer hardware, software, networking, and troubleshooting.
Familiarity with hospitality systems such as PMS and POS is an added advantage.
Basic understanding of network infrastructure, CCTV, and telephony systems.
Strong problem-solving and communication skills.
Ability to work under pressure and respond quickly to technical issues.
Willingness to work shifts, weekends, and public holidays if required.
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