Bachelor's degree in pharmacy, health informatics, information systems, education, or related field.
Minimum of 3 years of experience delivering end-user training on digital health systems, information systems, or supply chain management software, preferably in healthcare or NGO settings.
Experience supporting system go-live activities and providing on-the-job user coaching in field-based or low-resource environments is preferable.
Experience developing practical training materials such as user guides, job aids, or e-learning content is preferable.
Knowledge of at least one health information system or ERP platform (e.g., PIMS, DHIS2, OpenMRS, or similar), preferrable.
Ability to explain technical system functions clearly to non-technical users in plain language.
Proficiency in Microsoft Office Suite (Word, PowerPoint, Excel) for training material development.
Familiarity with learning management systems or digital training tools is an advantage.
Strong facilitation and presentation skills; able to engage diverse audiences with varying literacy levels.
Patient, empathetic, and adaptable approach to adult learning and capacity building.
Good observational skills to detect adoption gaps and respond with targeted, practical solutions.
Willingness and availability to provide on-site training and support during rollout and stabilization phases.
Willingness to travel up to 70% of the time, including to low-resource and remote sites.
Proficiency in written and spoken English and country's native language is required.
Sign in to unlock the full job
You are seeing the role preview. Sign in with a paid plan to unlock the company name, full description, responsibilities, benefits, and the apply link.