Communication: Exceptional verbal and written English skills. A natural, confident, and professional phone presence that avoids traditional "call center" script-reading styles is essential.
Personality Traits: High energy, strong resilience, and the ability to manage a fast-moving, deadline-driven workflow.
Experience: Prior experience in logistics, procurement, or outbound B2B communication is a significant advantage, but not mandatory. Higher priority is placed on communication skills and personality.
Remote Setup: A quiet home office with high-speed internet and a reliable power backup solution (UPS/Inverter) to remain online during shift hours.
Must be fully available between 9:00 AM and 5:00 PM Eastern Standard Time (EST) / 3:00 PM to 11:00 PM SAST.
GK
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