KCB Bank Kenya Limited is seeking Direct Sales Representatives for its Marsabit, Wajir, Takaba, Mandera, Hola, Garissa, Moyale & Isiolo branches.
What you will do
Sourcing prospective customers leads from various sources such as referrals, cross-selling opportunities, sales activations organized by the bank or sales leads provided by the bank.
Explaining the features of the products to prospective customers in line with product features and treating customers fairly.
Guiding customers on how to fill in applications for the respective product the customer would like to purchase.
Reviewing of the application and documentation provided by the customer to confirm accuracy.
Authentication of customer details by checking the original copies against photocopies of documents provided e.g. National ID and passports.
Forwarding completed applications to the relevant Sales Manager or Retail Support Team, within 24 hours of sign-off by the customer.
Prospecting customers for any other Bank products suitable to their needs.
Ensuring safe custody of customer documents under their care.
Forwarding customer feedback or complaints to the respective Sales/Branch Manager.
Sharing market information from the field to the leadership to improve the bank's products and provide regular Sales reports.
What you bring
Be a recent graduate with a diploma or university degree from a recognized institution.
Must have a minimum Mean grade of C-(Minus) in K.C.S.E.
Excellent analytical and interpersonal skills.
A passion and commitment to quality service.
Excellent verbal and written communication skills.
Ability to meet stringent targets within defined deadlines.
Experience in sales or client relationship management will be an added advantage.
Job Info
Job Identification: 6595
Job Category: Entry Level
Posting Date: 09/14/2026, 01:58 PM
Apply Before: 09/21/2026, 11:59 PM
Degree Level: Bachelor's Degree
Job Schedule: Full time
Locations: Kenya
About the company
KCB Bank Kenya Limited is the largest financial services provider in East Africa by asset size, headquartered in Nairobi, Kenya, and regulated by the Central Bank of Kenya. Originally founded in Mombasa in 1896, it operates today as the primary banking subsidiary of the KCB Group PLC holding company, serving over 26 million customers across the region through an extensive network of branches, ATMs, and digital banking platforms.
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