Porter Attendant – 2 Positions | GoKaziniBack to all jobsKES 25,000 – 40,000/moEst. On-siteFull-timeEntry-levelPosted 2 weeks ago - KCSE certificate or equivalent qualification.
- At least 1–2 years of experience as a Porter, Bell Attendant, Hotel Attendant, Guest Service Agent or in a similar hospitality/customer service role.
- Previous experience in a hotel, serviced apartment, lodge or other high-end hospitality environment will be an added advantage.
- Strong understanding of guest service and hospitality standards.
- Excellent communication and interpersonal skills.
- Ability to interact professionally and courteously with guests from different backgrounds.
- Good knowledge of Nairobi and major hotels, business districts, shopping areas, airports and tourist attractions will be an added advantage.
Physically fit and able to lift, carry and move guest luggage safely.
Ability to stand and walk for extended periods and work in a fast-paced environment.Excellent attention to detail, particularly when handling guest luggage and personal belongings.High level of honesty, integrity and trustworthiness.Ability to maintain guest confidentiality and respect guests' privacy.Good grooming, personal hygiene and a smart, professional appearance.Positive attitude and willingness to go the extra mile for guests.Ability to work effectively as part of a team.Good time-management and organizational skills.Ability to remain calm, polite and professional when dealing with difficult or demanding guests.Must be reliable, punctual and flexible to work shifts, weekends and public holidays.Ability to follow hotel procedures, instructions and safety standards.Basic computer literacy will be an added advantage.Knowledge of basic first aid and workplace safety procedures will be an added advantage.Knowledge of local tourist attractions and ability to provide basic directions or recommendations to guests will be an added advantage.Sign in to your GoKazini account to see the company name, full job details, salary information, and how to apply.
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