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Resort Operations & Guest Relations Coordinator at Morsan Africa (Client) — GoKazini

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MA

Resort Operations & Guest Relations Coordinator

Members only

Mbita, Kenya

KES 30,000/mo

On-siteFull-timeMid-level

Posted yesterday

What you bring

Degree or Diploma in Hospitality Management, Tourism, Business Administration, Customer Service, or a related field.
At least 2-3 years of experience in hospitality, guest relations, reservations, customer service, sales, or operations coordination.
Strong customer service, communication, and interpersonal skills.
Good sales, marketing, referral, and customer follow-up abilities.
Ability to coordinate tasks and work effectively with different departments.
Basic knowledge of stock monitoring, record-keeping, and inventory control.
Good knowledge of Hotel POS and PMS systems, Microsoft Workspace, and social media platforms.
Strong organizational skills and close attention to detail.

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High level of Integrity, reliability, accountability, and professionalism.

Ability to work independently while providing regular updates to the management.

Must be willing to work flexible hours, weekends, public holidays, and peak resort periods.

Must maintain a professional appearance and positive attitude when dealing with guests.

The candidate must currently reside in Mbita or be able to relocate independently.

The candidate must be available and willing to attend a physical interview in Mbita.

GK

This is a preview of the role

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