Trainer I | GoKaziniBack to all jobsKES 60,000 – 100,000/moEst. On-siteFull-timeMid-levelPosted 4 days ago - Degree/Diploma in education, communication, HR or Public relations
- Minimum 2 years experience preferably in a BPO sector.
- Proficiency in MS Office
- Competency in C1 English and client language they will be supporting (if any).
- Excellent written, interpersonal and conflict resolution skills.
- Adapt well to change and successfully set and adjust priorities as needed
- Overall understanding of customer service industry
- Experience in managing new hire batches.
Previous experience in a similar role.
Strong facilitation abilities and mentoring skills.Excellent planning and time management skills.Ability to breakdown complex concepts into simple, understandable topicsAbility to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.Knowledge and experience in reading, analyzing, and interpreting reports and support procedures.Ability to effectively present information and respond to questions from management, peers, and customers.Self-driven, proactive and team player.Ability to create good and strong work ties cross departments.Sign in to your GoKazini account to see the company name, full job details, salary information, and how to apply.
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