Virtual Front Desk Operator (Vet Clinics)

What we're actually looking for

• 1-5 years in customer-facing phone work: hospitality, dental or medical reception, salon coordination, or something similar
• Real hands-on experience using a practice management system, a dialer, and SMS tools
• Comfortable staying calm and clear with someone who's anxious or upset on the phone
• Genuinely fluent in English, spoken and written. Not "good enough," fluent
• Able to reliably work the 10am-12pm and 4pm-6pm Central time windows, five days a week
• Veterinary, medical, or dental front desk experience specifically is a plus, not a requirement

A few things that matter more than they sound like they should